Petrie residents advised to continue to boil drinking water

The precautionary boil water notice from Unitywater and Seqwater remains in place today as further testing of the water continues.

The precautionary notice was issued yesterday following an issue at the Petrie water treatment plant. A valve failed during testing, resulting in water that may not have met Australian Drinking Water Guidelines entering the network.

The health and wellbeing of our customers and the community is our highest priority and we are taking this very seriously.

Unitywater continued to flush mains in the area overnight and monitored improvements in water quality.

Unitywater expects water quality results at about 3.30pm today and will liaise with Seqwater and Queensland Health before updating affected customers.

Schools in the affected area are being supplied with either tankered or bottled water, and we continue to work with the Department of Education and Department of Health.

Unitywater has provided free bottled water to affected residents at the Petrie water treatment plant, located at the western end of Woonara Drive (off Dayboro Road), Petrie. We will continue to do this until the boil water alert is lifted. We encourage customers who urgently require drinking water and are elderly or have special needs to contact us on 1300 086 489.

Unitywater would like to thank our customers and the community for their patience and understanding while we work through this incident.

This precautionary boil water alert will stay in effect until Unitywater and Queensland Health are confident there is no public health concern. Regular updates are being provided to affected communities through the media and social media channels.

Until advised otherwise we suggest that residents in the affected area boil their water. Consuming unboiled drinking water could lead to illness, especially for vulnerable people (e.g. those who are very young, elderly or immune compromised). If you are concerned about your health contact 13 HEALTH (13 43 25 84), your local doctor or local hospital and advise them of your concerns.

Residents should use cooled boiled water or bottled water for:

  • drinking
  • brushing teeth
  • washing and preparing food or beverages
  • preparing baby formula
  • making ice
  • bathing infants.

Unboiled drinking water can be used for:

  • showering and bathing other than infants (but minimise water in the mouth)
  • washing dishes by hand or in a dishwasher, provided dishes are air-dried
  • washing clothes
  • flushing toilets.

Residents should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use.

Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.

Residents are urged to share this alert with neighbours and friends.

For more information visit or phone 1300 0 UNITY (1300 086 489).

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